How do I file a complaint against PayPal?

Your first step when you have a complaint against any company should be to try to resolve the complaint with customer service….Step 1: Reach Out to PayPal Customer Service

1. Via their Help Center.
2. By sending them a message through your PayPal account.
3. By phone at 1 (888) 221-1161.

How do I register a complaint with BBB?

Via Better Business Bureau’s website – file a complaint. Or by submitting a written letter of complaint to your BBB (please include your name, address and phone number, the company’s name, address and phone number, a brief summary of the issue, and your desired resolution. You can find your BBB via the directory.

Is PayPal customer service good?

PayPal has a consumer rating of 2.63 stars from 2,204 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about PayPal most frequently mention customer service, credit card and bank account problems.

Can I sue PayPal in small claims court?

If you’ve exhausted all other options and failed to get PayPal to resolve your issue, you can take them to small claims court. You can sue PayPal in any state where they have a business presence.

Can the BBB get me a refund?

Having the BBB mediate your complaint can sometimes result in a refund, but the BBB isn’t able to force companies to fix the dispute. The best way to get your money back if the company doesn’t refund you through its own policy is to file a fraud complaint through your bank or credit card company.

Why am I having trouble with my PayPal account?

There are a number of reasons PayPal might not be working correctly. The site itself could be down, or you may have an unverified account or not enough money in your account. There’s also a chance that your bank account or card hasn’t been confirmed properly.

Is PayPal dodgy?

PayPal has a reputation for safety and security, which makes them the first choice for many ecommerce businesses who need to have a way to accept online payments. Unfortunately, fraud and criminal activities do still occur on PayPal.

Does BBB endorse any products or services?

As a matter of policy, BBB does not endorse any product, service or business. BBB reports on known marketplace practices. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.

What does BBB say about business profiles?

BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.

What should I consider when considering complaint information for my business?

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.