Where is Senheng from?

Senheng® was first established in 1989, from a tiny consumer electronics half shop lot set up with stocks worth less than Ringgit Malaysia thirty thousands to the largest electronics chain store today with branches straddling the length and breadth of Malaysia.

Who owns Sen Heng?

. Lim Kim Heng
Founded by Mr. Lim Kim Heng (KH Lim), Senheng opened its first store in 1 September 1989 with only half-a-store setup located in Pandan Jaya, Kuala Lumpur. In 1995, the company launched a franchise program that was later discontinued.

How do I complain to Senheng?

You may email us at [email protected] or call us at +603-9281 4040 for any enquiries / questions.

Is senQ open during MCO?


Store Name senQ Sutera Mall
Opening Hours 10am – 8pm
Contact Number 011-10888710

How do I check my Seng Heng warranty?

If the manufacturer’s warranty period for the Product has expired and this PlusOne Service Contract is in effect, please call Senheng Customer Care Line at 03-9281 4040 during office hours (Monday to Friday, 9.30am to 8.00pm) and our experienced Customer Service Representatives will assist in meeting your service needs …

How can I check my Senheng delivery?

You can track your order by clicking into the ‘TRACKING ORDER’ button at the top of the page. Your order delivery status will be displayed in the page.

What is warranty replacement?

A replacement warranty is a type of warranty that typically indicates that if an item malfunctions, then the item covered by the warranty will be replaced. A replacement warranty can be issued by the manufacturer of a product or a third-party company that acts like an insurance company for the product.

How do I claim TV warranty?

For most TVs, you can get in touch with the retailer to claim your TV warranty. If your TV manufacturer’s warranty is still valid, you can contact the manufacturer. To get the contact information, check your warranty or the website of the retailer or the manufacturer.

How long does Senheng delivery take?

7 to 14 working days
When will I receive my order? Home Delivery: All delivery will take from 7 to 14 working days, unless stipulated otherwise. Store Pickup: West Malaysia pickup within 2 to 7 working days. East Malaysia pickup within 7 to 21 working days.

What is a 6 month warranty?

The “6-month” rule When a good is faulty, you have the right to take it back within six months of your purchase and the retailer has to prove that it was not faulty when you bought it.

What is covered under TV warranty?

Coverage includes burn in, mechanical failure, power failure, screen failure, speaker/sound failure, button failure and wifi failure. TV manufacturer warranties do NOT cover accidental damage. Accidental damage is exactly what it sounds like: protection from accidents.