What is Lifeline Assistance Program?

Lifeline is a federal program that lowers the monthly cost of phone or internet service. Eligible consumers can get up to $9.25 off the cost of phone, internet, or bundled services.

How do you get internet on lifeline?

You may apply directly through the Lifeline programs National Verifier online portal (https://www.checklifeline.org/lifeline) or by mailing a paper application form (available at the National Verifier online portal after entering your state).

Can you have both lifeline and Ebb?

Can the Lifeline and EBB Program benefit be applied to the same service? A. Yes. If the consumer qualifies for both the Lifeline and EBB Program benefit, the benefits can be applied to the same service, up to the total cost of the service.

Is SafeLink and TruConnect the same company?

Wireless company TruConnect is partnering with a program called Lifeline to offer the service. They go by names including Assurance Wireless, Q Link Wireless, and SafeLink Wireless.

Can I have two LifeLine phones?

You can only have one Lifeline account per household. Take your choice of landline or cell phone. You can have one, but you can’t have both. Originally, it was applied just to landline phones, but it now includes mobile phones such as those distributed by Safelink Wireless, Assurance Wireless and ReachOut Wireless.

What is the lifeline fraud tip line?

The FCC’s Enforcement Bureau maintains a dedicated Lifeline Fraud Tip Line – 1-855-4LL-TIPS (or 1-855-455-8477) – and an email address – [email protected] – to facilitate reporting of possible fraud in the program. Lifeline support is available to eligible low-income subscribers in every state, territory, commonwealth, and on Tribal lands.

What is the latest FCC order on Lifeline?

Six FCC orders, the latest of which was released June 28, 2021 (download PDF: https://docs.fcc.gov/public/attachments/DA-21-760A1.pdf ), will help ensure that most current Lifeline subscribers are not involuntarily removed from the Lifeline program during this time of national crisis.

How to contact lifeline for low income consumers?

Lifeline Program for Low-Income Consumers. 1-855-4LL-TIPS (or 1-855-455-8477) or [email protected]. Please provide as much detail as possible, including your name and contact information and the company you are using to receive Lifeline-supported phone service.

What is the Lifeline program for cell phone service?

Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers to ensure that all Americans have the opportunities and security that phone service brings, including being able to connect to jobs, family and emergency services.