What happened to EB World app?

The app hasn’t been updated for some time (even before the iPhone X series sized phones) and a planned Android app never arrived. The functionality which the app has now has all been moved to the EB Games website so you don’t have to carry around your card with you.

How do you get to Level 4 EB Games?

EB Games celebrates 10 years of EB World with new rewards and…

  1. Level 1 and Level 2: Get a $10 voucher when they spend $50 for their birthday.
  2. Level 3 and Level 4: Get a $10 voucher for their birthday, starting from May 2021.
  3. Level 5: Get a $20 voucher.

How do you get approved for Xbox all access?


  1. To be eligible, buyers must be 18 years of age or older, have an income, and be credit worthy.
  2. When customers purchase Xbox All Access, they open a Citizens One Line of Credit. The entire financing experience is branded Citizens One.

Why does EB Games rebrand to GameStop?

While the company’s Canadian division is more in line with its U.S. business, locations in Australia and New Zealand are still called EB Games. In July, EB Games revealed it was rebranding due to “feedback from our valued customers and stockholders.”

How do you get Level 5 EB Games?

As of September this year, 9,999 people will move up to level 5, which is quite a significant jump over the 1,000 or so people that had been Level 5 prior to this year. All you have to do is be in the top 9,999 carrot earners as of September 1st, 2021.

What is carrot for EB Games?

For every dollar spent on a new product the customer earns one carrot. And since everyone wants to go “green” these days, customers are rewarded by receiving double the carrots for each dollar spent when buying a preowned game or trading in a game compared with buying a brand new game.

Do you own the Xbox after all access?

With Xbox All Access, you own the console and the 24-month Xbox Game Pass Ultimate subscription outright upon purchase. The Microsoft Limited Warranty covers the Xbox console for one year (90 days for the controller and accessories), irrespective of the length of your financing term.

Do you keep the Xbox after all access?

Yes, after the 24-month subscription period ends, All Access subscribers get to keep their Xbox hardware.

How do I pay for my EB Games balance in store?

Simply visit the nominated store, for which you selected online to be picked up at and from there you will be able to pay the remaining balance amount in store with either the following payment types: EB Games Gift Cards, Trades and Bank or Credit Cards.

What happens if an item is damaged by EB Games?

If the failure is minor, we will repair the item (or, at our discretion, we may replace the item) within a reasonable time. Where an item is damaged through misuse or abnormal use, EB Games cannot provide a refund, exchange or repair, whether the fault is identified by EB Games, the manufacturer or their service agent.

How do I use Afterpay at EB Games?

If you are already in store and want to use Afterpay, simply shop for your items on https://www.ebgames.com.au/, choose Click & Collect, check out with Afterpay, and your order will be ready in minutes! How do I refund items paid for using Afterpay?

How do I Change my EB World email address?

To change your EB World email address, log into your EB World account online, head to your profile here and click Change Email. When you change your email address you’ll receive an email to your new address to confirm.