How do I reverse an electronic payment in MYOB?

Rejected electronic payments

  1. Go to Banking > Transaction Journal > Disbursements tab.
  2. Open the rejected payment.
  3. Go to the Edit menu and choose Reverse Payment.
  4. Check the transaction details then click Record.
  5. Clear the reversal (negative amount) from the Prepare Electronic Payments window.

Can you reverse an electronic payment?

As a general rule, banks can reverse a payment made in error only with the consent of the person who received it. This usually involves the recipient’s bank contacting the account holder to ask his or her permission to reverse the transaction.

How do I delete an electronic payment in MYOB?

To delete a grouped electronic payment:

  1. Go to Banking > Transaction Journal > Disbursements tab.
  2. Specify the date range to display the electronic payment (these have ‘EP’ in the transaction ID).
  3. Open the electronic payment to be deleted.
  4. Go to the Edit menu and choose Delete Electronic Payment Transaction.

What does reversal payment mean?

A payment reversal is when the funds a cardholder used in a transaction are returned to the cardholder’s bank. This can be initiated by the cardholder, the merchant, the issuing bank, the acquiring bank, or the card association. Common reasons why payment reversals occur: The item ended up being sold out.

How do I reverse a bank payment in MYOB?

To reverse a transaction

  1. Find and open the transaction you want to reverse. Need help finding a transaction?
  2. Go to the Edit menu and choose Reverse […]. For example, if you want to reverse a sale, choose Reverse Sale.
  3. If you want, alter the date and memo.
  4. Click Record to record the reversal transaction.

How do I enter a returned payment in MYOB?

Dishonoured (bounced) customer cheques

  1. Open the invoice against which the payment was made.
  2. Click History (next to the Applied to Date field).
  3. Open the payment transaction.
  4. Go to the Edit menu and choose Reverse Payment.
  5. Check the transaction details then click Record.

How do I clear my electronic clearing in MYOB?

Once created go to Setup>>Linked Accounts>>Accounts and Banking>>Change the Bank Account for Electronic payments to be that newly created account. By going this extra step it will clear out all payments from the Banking>>Prepare Electronic Payments window so that you don’t have them sitting in that location.

How do I delete a payment in MYOB essentials?

To delete an employee’s pay

  1. Go to the Payroll menu and click Employees.
  2. Click the employee’s name. Can’t see the employee?
  3. Click the Pay history tab.
  4. Click the X in the Del column for the pay you want to delete.
  5. Click Yes to the confirmation message.
  6. Click Save at the bottom of the page.

What is the difference between reversal and refund?

A refund is the process of reimbursing somebody for a transaction which has already been completed. Reversal transaction refers to situations where a client has sent the money but it is yet to be received by the merchant’s account. While it is still being processed, the transaction can be reversed.

How do I delete an electronic payment from my account?

Open the preferences ( Setup > Preferences > Security tab) and deselect the preference Transactions CAN’T be Changed; They Must be Reversed. Delete the electronic payment. Specify the date range to display the electronic payment (these have ‘ EP ‘ in the transaction ID). Open the electronic payment to be deleted.

How do I change the status of a rejected payment?

If a payment has been rejected by the bank, see Rejected electronic payments. Start by checking the status of the payment you want to change. Go to the Banking command centre and click Prepare Electronic Payments, then click Manage Payments. The table below explains how to change payments for each payment status.

How do I change the status of my electronic payments?

Go to the Banking command centre and click Prepare Electronic Payments, then click Manage Payments. The table below explains how to change payments for each payment status. You can’t change these payments. If a payment has been rejected by the bank, see Rejected electronic payments.

What do I do if my payment is declined?

Click the payment to view the error message for information on what caused the error. These are payments that have been declined by the Authoriser. You can make whatever changes are required then process the payment again. See Making electronic payments directly.