How many times can you claim on Vodafone insurance?

You can make up to three claims on your insurance in any 12-month period, and the excess for each successful claim is £79.

What insurance company does Vodafone use?

Your insurance policy meets the demands and needs of an individual who wishes to purchase protection against the risks of Damage to their Equipment purchased or rented from Vodafone. This insurance is underwritten by ACE whose main business is general insurance.

Does Vodafone cover theft?

Your insurance policy meets the demands and needs of an individual who wishes to purchase protection against the risks of Theft, Accidental Loss and Damage to their Equipment purchased or rented from Vodafone. This insurance is underwritten by ACE whose main business is general insurance.

How do I make a successful mobile phone insurance claim?

As soon as you find your phone is missing you need to call your operator to stop service, call the police to report it stolen (don’t call 999, get the regular station number from directory enquiries), and then call your insurer to start the claim process.

Can I cancel phone insurance after a claim?

Can you take back an insurance claim? Generally, yes, you can cancel or withdraw an insurance claim by calling your insurance provider’s representative. You may want to cancel a request, mainly if the damages are low and you can pay them yourself.

How do I cancel my Vodafone accidental damage?

You need to contact Vodafone on 191 from a Vodafone mobile or 03333 040191* from any other phone, or write to: Vodafone Limited PO Box 549 Newbury Berkshire RG14 2DQ. After the initial 14 days, you or ACE may cancel Your policy by giving 30 days’ notice to each other.

How do I cancel my Vodafone Ireland insurance?

You can cancel within the first 14 days by contacting our insurance department on 1850 927711 or emailing [email protected], after which you’ll receive a full refund.

How long do Vodafone take to repair phones?

Your phone will be back in your hands within two days “We’re actually seeing a decrease in the volume of phones being sent to our repair team. We repair about 50,000 phones every month, that’s about 600,000 repairs every year, and that figure is less than in years gone by,” Leonard explains. Why is this?

How do I claim on my Vodafone insurance?

Simply call 0333 304 3346 from any phone or, if You are abroad call +44 7836 191 191.

How long before I can claim phone insurance?

Most providers say you need to let them know within 48 hours of discovering there’s a problem with your device. If your phone is lost or stolen, it’s better to let your insurance provider know within 24 hours of discovery.

What happens if your phone is stolen without insurance?

We’re taking you step by step through the process of what to do when you find your phone missing.

1. Step One: Phone Tracker and Data Wiping.
2. Step Two: Report the Theft to Your Operator.
3. Step Three: Report the Theft to Local Police.
4. Step Four: Make an Insurance Claim.

What if I found my lost phone after insurance claim?

If the found item is kept or sold this can be viewed as insurance fraud, claiming an item as lost just to receive a replacement, regardless if this was intended or not. Again, simply call the insurance company and explain you found the item. A representative will help from there.