Are student loan calls legit?

Scammers know it, too, and are looking for ways to take advantage: they’re calling, texting, and e-mailing to try to use any confusion around restarting your student loan payments to steal your money and personal information. Check out what some of these scam calls sound like.

How do I contact government student loans?

For potential students, currently enrolled students, loan borrowers, and families, visit the “Contact Us” page, or contact Federal Student Aid at 1-800-433-3243 or by email at [email protected] to be directed to someone who can help you.

Are the federal student loan forgiveness calls real?

If you get an email, letter or call about student loan debt forgiveness, pause before you send along any of your personal information. It could be a scam.

Why do I keep getting student loan forgiveness calls?

A sign that the offer is a scam is if a caller claims that they can get rid of your loans in a short time. Most government forgiveness programs require many years of qualifying payments and/or employment in certain fields before loans are forgiven.

Who do I talk to about my student loans?

You should talk to your school’s financial aid office – they will have information about your federal student loan options. Additionally, you can speak with the U.S. Department of Education’s Federal Student Aid Information Center at 1-800-4FED-AID (1-800-433-3243) for information on student loans.

Why is StudentAid Gov not working?

It means that either your browser or security settings are preventing the connection, or the site is down for scheduled maintenance. StudentAid.gov may be unavailable from Saturday at 7 p.m. through Sunday at 11 a.m. Eastern time during scheduled maintenance.

How do I stop fake student loan calls?

1. Add your number to a ‘Do Not Call’ List. You can register your phone number for free with the National Do Not Call Registry. The Federal Trade Commission (FTC) — the same agency that recently reimbursed 40,000 borrowers defrauded by relief scams — set up the registry in 2003.

Is nelnet a safe site?

Even so, check and verify your student loan servicer on the Federal Student Aid website to gain peace of mind that these communications from Nelnet are legit. Nelnet is also your point of contact if you wish to change repayment plans, apply for deferment or forbearance, or work toward student loan forgiveness.